AIC Fault Logger

Create new fault report

Due to excessive spam reports, we have had to add a random code generator to prevent automated reports unnecessarily filling up our system. If you struggle to read the code, there is an audio aid available or you can get a new code by pushing the small refresh button next to the code. You can also email us direct info@aicsecurity.co.uk. Sorry for any inconvenience.
Code:
Name:
Company:
E-Mail:
Category:	Camera Problems Alarm Problems Control Problems Other Problems Complaint
Priority:	LowMediumHigh
Subject:
Fault Details:

Please ensure all details have been filled out correctly and as accurately as possible, as this will make it easier for us to deal with your problem as quickly as possible.
Your IP (38.107.179.213) has been recorded along with the time and date of submission for tracking reasons.

View an existing fault report

Please enter fault tracking ID:

If you wish to report a new fault, please click 'Create new fault report' and fill in the relevant information. Using this system, we are able to respond to your problem the same day if it is within working hours. If you have reported a fault out of hours, it will be dealt with first thing in the morning on the next working day.

If you wish to view the status of a previous fault, please enter the tracking ID which you will have recieved in an email after submitting your fault.